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DevSpace enables SATE to go beyond knowledge base responses by executing custom functions that interact with your infrastructure.

What is DevSpace?

DevSpace allows you to create tools and functions that give Sate enhanced capabilities for customer support. Instead of escalating complex requests to humans, Sate can perform actions directly through your APIs.

Example Use Case

Consider an e-commerce scenario:
  1. A customer requests a refund through your support channels
  2. Sate needs to verify the order exists and check refund eligibility
  3. With DevSpace functions like get_order and process_refund, Sate can handle this automatically
  4. The customer gets immediate assistance without human intervention

Core Components

DevSpace consists of two main sections:

Getting Started

  1. Set up authentication - Configure how Sate will authenticate with your APIs
  2. Create functions - Define the endpoints Sate can call
  3. Test and deploy - Validate your setup before going live

Access DevSpace

Configure your DevSpace settings on the platform

What’s Next?